OPTIMIZATION OF THE QUESTIONNAIRE REPORT OF SATISFACTION OF THE USE OF ALKOM IN THE ORDER OF ACHIEVEMENT OF PERFORMANCE ANEV IN BID TIK POLDA METRO JAYA

Abstract

This actualization and habituation activity is based on observations at the Information and Communication Technology Unit of the Polda Metro Jaya. The results of the observations show that the Satisfaction Report on the Use of Alkom in the Information and Communication Technology Sector is not yet optimal. In connection with these problems, I innovated through the creation of a Questionnaire Report on the Satisfaction of the Use of Alkom with Google Forms to overcome existing problems and realize ANEKA's values (Accountability, Nationalism, Public Ethics, Quality Commitment, and Anti-Corruption). The stages of the activities carried out are (1) Collecting data related to Alkom usage satisfaction reports, (2) Designing a questionnaire on Alkom usage using Google Form, (3) Disseminating information to personnel regarding satisfaction reports on Alkom usage using Google Form, (4) Providing training for personnel related to satisfaction reports on the use of Alkom using Google Forms, and (5) Making reports on satisfaction with the use of Alkom in a timely manner. All stages of the activities carried out can reflect the application of the Basic Values, Position and Role of Civil Servants in the Unitary State of the Republic of Indonesia in daily activities.Keywords: Actualization and habituation, Alkom, Questionnaire, Google Form