ARDIANSYAH, D. .; WIDJAYANTI, A. Pengaruh Kualitas Layanan Customer Service Terhadap Kepuasan Nasabah PT Bank Tabungan Negara Kantor Cabang Kelapa Gading Square. Journal of Business Administration Economics & Entrepreneurship, [S. l.], v. 5, n. 1, p. 1–16, 2023. Disponível em: https://jurnal.stialan.ac.id/index.php/jbest/article/view/604. Acesso em: 31 aug. 2025.